Security of your information

Alban Bicycle Bags Limited (Alban) is committed to protecting the privacy and security of our customers and site visitors. We take your privacy and personal information seriously and will always protect and treat your personal information with care. Please read our Privacy Policy below, and please contact us at [email protected] if you have any queries

We take all reasonable and technological care and precautions to protect the loss or misuse of your personal information. Our website is SSL certificated secure and any information you send is encrypted. 


What information do we collect?

When you place an order, we collect certain personal information to facilitate payment of your order and delivery (e.g. name, billing address, shipping address, email address, telephone number). We will never share, sell or rent this information with any other companies. We only share information as part of our service to you, ie sharing shipping information with our logistics warehouse or carrying out credit or other security checks

  • Transactional information
  • Information for the purpose of subscribing to our mailing list, or registering an account with us
  • Information about your computer and analytics, IP address, geographical location, browser, duration of visit, device type, navigation and page views
  • We use Google Analytics to help our understanding of customer behaviour with our site.


Using your personal information

Your personal information may be used for the following

Send your goods to you. We may also need to share your delivery information with carriers and couriers, such as Royal Mail, UPS, DPD and Yodel

Administer the Website:

Enable your use of the website

Send order and shipping conformation emails and notifications to you and commercial communications

Send you any emails, newsletters or updates you have specifically requested



We obtain certain types of information when you browse or interact with the website This helps improve our site and your browsing experience. Cookies are widely used to make websites perform, as well as providing information to the website owners. You can however block cookies using the settings in your browser, although this may prevent your access to all of the site Except for essential cookies, all cookies will expire at the end of your browsing session


Checking your details and contacting us

If you wish to verify any details you have provided us, please contact us by email at [email protected]

Alban Bicycle Bags Limited is the Data Controller for the purpose of the Data Protection Act 1998. You have the right to access the information we hold on you and you may lodge a request to access for free by contacting us by email at [email protected]